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Cocopipe Product-Specific Terms

Last Updated: 11/11/2025

These Product-Specific Terms (“Terms”) supplement and form part of the Cocopipe Terms of Service.

They describe additional or different terms applicable to certain Cocopipe modules and features.

In case of conflict between these Terms and the main Terms of Service, these Terms shall prevail with respect to the relevant feature.

1. CocoAI (AI Copilot)

1.1 Description

CocoAI is Cocopipe’s artificial intelligence feature that assists users with lead insights, text generation, sales suggestions, and workflow automation.

1.2 Use of Customer Data

CocoAI may process Customer Data (including text, tasks, notes, and messages) to provide AI-generated insights.

All AI processing occurs under the same data-protection obligations as described in the Data Processing Addendum (DPA).

Cocopipe may use anonymized and aggregated data to improve AI model performance.

1.3 Accuracy and Responsibility
  • CocoAI outputs are for informational purposes only and are not guaranteed to be accurate or complete.
  • Customers remain solely responsible for reviewing, validating, and acting on any AI-generated content.
  • CocoAI should not be relied upon for decisions with legal, medical, or financial consequences.
1.4 Prohibited AI Use

Users may not use CocoAI to:

  • Generate or distribute misleading, harmful, or discriminatory content,
  • Attempt to reverse-engineer or extract underlying model data,
  • Train or develop external AI models, or
  • Circumvent content or rate-limit controls.

Violation of these restrictions may lead to account suspension under the Acceptable Use Policy.

2. API and Webhooks

2.1 Access and Licensing

Cocopipe provides API and webhook access to allow Customers to build integrations and automate workflows.

API access is subject to:

  • Registration of an API key,
  • Compliance with published rate limits, and
  • Use solely for lawful business purposes.
2.2 Restrictions

You may not:

  • Use the API in a way that disrupts or degrades Cocopipe’s Services,
  • Re-sell or sublicense the API to third parties,
  • Access data belonging to other Cocopipe users,
  • Circumvent authentication or rate-limit mechanisms.

Cocopipe reserves the right to revoke API access at any time for security, misuse, or operational reasons.

2.3 Liability

Cocopipe makes no warranty regarding API uptime or compatibility with third-party systems.

API integrations are provided “as is”, and any resulting data loss or interruption is the Customer’s responsibility.

3. Integrations with Third-Party Services

3.1 Supported Integrations

Cocopipe may offer integrations with third-party services such as Google, Microsoft, Slack, and Zoom and not limited to these to enhance functionality.

3.2 Separate Terms

Use of third-party integrations is governed by the respective provider’s terms and privacy policies.

Cocopipe is not responsible for the data processing, availability, or functionality of such external services.

3.3 Authorization and Revocation

Customers grant Cocopipe permission to connect to and interact with selected third-party accounts.

Connections can be revoked at any time via account settings or the third-party platform.

4. Beta and Experimental Features

4.1 Overview

Cocopipe may offer certain features, modules, or functionalities as Beta, Preview, or Experimental releases.

Participation may be limited to specific users or offered publicly at Cocopipe’s discretion.

4.2 Disclaimer

Beta Features are provided “as is” without warranties of any kind.

They may:

  • Contain errors or bugs,
  • Change or be removed at any time, and
  • Not meet the same reliability or performance standards as generally available features.

Cocopipe shall have no liability arising from or related to the use of Beta Features.

4.3 Feedback

By using Beta Features, the Customer grants Cocopipe a royalty-free, worldwide license to use feedback, comments, or suggestions to improve the Service.

5. Product Updates and Modifications

Cocopipe may modify, enhance, or discontinue any Product Feature at any time.
Material changes will be communicated via email or in-app notice and reflected on the Changelog Page.

6. Governing Terms

These Product-Specific Terms are governed by the laws of Estonia and subject to the dispute-resolution provisions of the Cocopipe Terms of Service.

7. Contact

For questions or feedback regarding product modules or integrations:
📧 [email protected]
📍 Registered address: [To be added – Tallinn, Estonia]