Cocopipe Acceptable Use Policy

Last Updated: 06/11/2025

This Acceptable Use Policy (“AUP”) sets forth the rules and restrictions governing the use of Cocopipe OÜ’s products and services (“Cocopipe”, “we”, “our”, or “us”), including the Cocopipe App, APIs, and related online services (collectively, the “Services”).

This AUP forms part of and is incorporated into the Cocopipe Terms of Service. By using the Services, you agree to comply with this Policy. Violations may result in account suspension or termination, as described in the Terms of Service.

1. Purpose and Scope

This Policy is intended to ensure that all Cocopipe users use the Services in a lawful, responsible, and secure manner.

It applies to all users, including individuals, teams, and organizations using free, trial, or paid plans.

2. Prohibited Activities

You may not use the Services for any unlawful, abusive, or harmful purpose. In particular, you agree not to:

2.1 Illegal or Harmful Conduct
  • Engage in or promote any activity that violates applicable law, regulation, or third-party rights.
  • Upload, transmit, or store material that is defamatory, obscene, discriminatory, harassing, or otherwise objectionable.
  • Use Cocopipe to facilitate fraud, money laundering, terrorism financing, identity theft, or any other criminal activity.
  • Use the Services to promote or distribute hate speech, misinformation, or content intended to cause harm.
2.2 Security and System Abuse
  • Attempt to gain unauthorized access to any account, system, or network.
  • Probe, scan, or test the vulnerability of the Cocopipe infrastructure or networks without authorization.
  • Interfere with or disrupt the integrity or performance of the Services or connected systems.
  • Introduce malware, viruses, or malicious scripts into the Service.
  • Create excessive load, spam requests, or denial-of-service attacks.
2.3 Spam and Communication Misuse
  • Send unsolicited or bulk messages (“spam”) through Cocopipe or its integrations.
  • Use contact or communication data stored in Cocopipe for mass marketing without consent.
  • Impersonate another person or entity or misrepresent your affiliation.
2.4 Data Misuse
  • Collect, store, or share personal data of others without valid legal basis or consent.
  • Export or process data in violation of applicable privacy, data protection, or export control laws.
  • Attempt to access or use data belonging to another Cocopipe customer or account.

3. AI and CocoAI Usage Restrictions

Cocopipe includes AI-assisted features (“CocoAI”) to help users analyze and generate insights. To ensure ethical and responsible use, you must not:

  • Use CocoAI to create or spread false, misleading, or manipulative content.
  • Attempt to generate output that infringes intellectual property, privacy, or publicity rights.
  • Use CocoAI to impersonate individuals or simulate human behavior deceptively.
  • Submit prompts or data that contain illegal, hateful, or harmful content.
  • Attempt to reverse-engineer, retrain, or extract data from CocoAI models.
  • Rely solely on AI-generated outputs for decision-making with legal or financial consequences.

Cocopipe makes no warranty regarding the accuracy or reliability of AI-generated outputs. All AI results are for informational purposes only.

4. Security and System Integrity

You are responsible for maintaining the confidentiality of your account credentials and ensuring secure use of the Service.

Users must:

  • Use strong passwords and keep them confidential.
  • Promptly notify Cocopipe of any unauthorized access or suspected breach.
  • Avoid sharing credentials or allowing unapproved access to your account.

Cocopipe reserves the right to monitor, log, and audit user activity for security and compliance purposes, as permitted by law.

5. Enforcement and Consequences

Cocopipe may suspend, restrict, or terminate accounts that violate this Policy or applicable law. In addition, Cocopipe may:

  • Block access to offending content or systems,
  • Report violations to appropriate authorities,
  • Cooperate with law enforcement or regulators, and
  • Pursue civil or criminal remedies where appropriate.

Cocopipe determines enforcement actions at its sole discretion and may act without prior notice in urgent cases.

6. Reporting Violations

If you become aware of any misuse or violation of this Policy, please report it immediately to: [email protected]

Include detailed information such as:

  • The nature of the violation,
  • Account or user details (if known),
  • Relevant logs, messages, or screenshots.

Cocopipe reviews all reports in good faith and takes appropriate action.

7. Changes to this Policy

Cocopipe may update this Acceptable Use Policy from time to time to reflect legal, operational, or technical changes.

Material changes will be communicated via email or in-app notice prior to taking effect. The latest version will always be available at https://cocopipe.com/acceptable-use.

8. Contact

For questions regarding this Policy, please contact: [email protected]

Registered address: